Refund and Cancellation Policy

Entity: Black Lechwe Trading Company Limited

Brand: AMANO

1. Cancellations

Users may cancel subscriptions at any time. Access remains active until the end of the paid period.

2. Refund Terms

No refunds for partial months. 7-day window for annual plans if unused.

3. Non-refundable Fees

Transaction gateway fees (2.5% - 3.5%) are non-refundable.

4. Settlement Timeline

Refunds process within 3-5 business days following the T+72 settlement cycle.